Shipping policy

Shipping Policy

Effective Date: September 14, 2026

At Quality Store Front, we are committed to delivering your order safely and on time. We offer delivery services all over Pakistan.

1. Delivery Coverage

We deliver orders to customers across Pakistan, including major cities and most other serviceable areas.

Delivery availability may depend on the coverage of our courier partners.

2. Delivery Time

3–5 Working Days

Our standard delivery time is 3 to 5 working days.

The delivery days are counted from the date your order is placed.

For example:

Order placed: Monday
Estimated delivery: Thursday to the following Monday, depending on the courier and location.

Working days generally exclude Sundays and public holidays.

3. Order Processing

Orders are processed after confirmation. Customers may receive an order confirmation through the contact details provided at checkout.

During sales, promotions, holidays, or periods of high order volume, delivery may take longer than the standard estimated timeframe.

4. Delivery Charges

Shipping charges, if applicable, will be displayed at checkout or communicated to the customer before order confirmation.

Any free-shipping offer will be subject to the terms and conditions of that particular promotion.

5. Cash on Delivery

Cash on Delivery (COD) may be available for eligible locations and orders.

The customer must provide a valid phone number and complete delivery address so that the courier can successfully deliver the order.

6. Delivery Address

Customers are responsible for providing accurate:

Full name
Phone number
House/Flat number
Street/Area
City
Any relevant delivery instructions

Quality Store Front is not responsible for delays or failed deliveries caused by an incorrect, incomplete, or unreachable delivery address or phone number.

7. Courier Delays

Although we aim to deliver within 3–5 working days, delays may occasionally occur because of:

Courier service issues
Weather conditions
Public holidays
Road closures
Security or logistical restrictions
High order volumes
Unforeseen circumstances

We appreciate your patience in such situations.

8. Failed Delivery

If a delivery attempt is unsuccessful because the customer is unavailable, unreachable, or provides incorrect information, the courier may make another delivery attempt or return the parcel to us.

Additional delivery charges may apply for re-shipping a returned order.